The room price includes the breakfast buffet and VAT. The following additional services are also always included:
Depending on the season, the hotel may require payment in advance, and also when you book at the FIX rate (non-refundable rate). Bookings at this reduced rate cannot be cancelled and are charged directly to your credit card.
Up to 15 days before your date of arrival, your booking can be cancelled or amended free of charge (except for the FIX rate and bookings between 26 December and 2 January). From 14 days before your date of arrival, you will incur cancellation charges.
Please note our T&Cs.
The cancellation charge is not lost. The cancellation charge can be deducted from another booking at the same hotel within 12 months. This service is only available for direct Sunstar bookings. It does not apply to reservations made via third-party providers (Booking.com etc.).
Sunstar Hotels offers a four-stage loyalty programme. This allows you to enjoy price reductions of up to 20% and numerous other benefits when you book directly with a Sunstar hotel. To the Sunstar Loyalty Programme.
You don't have a Sunstar Loyalty Card yet? Ask for one at Reception when you check out of the hotel.
Yes, accommodation, including breakfast, for children under 5 is free of charge.
Generally possible, but not in all room categories. Please contact the hotel.
Yes, and for free. Just mention when you book that you need a cot.
Dogs are welcome here and allowed in all our room categories. Access to the restaurant, indoor pool and spa is restricted. The supplement is CHF 15.00/night (excl. food).
Please include your four-legged friend when you book.
By rail: The train is the quickest and easiest way to get around in Valais. When travelling from Geneva to Saas-Fee or from Basel and Romanshorn to Saas-Fee, you only have to change once, in Visp.
In Visp, change from the SBB mainline service to the bus as far as the Saas-Fee bus terminal (journey time approx. 54 mins). If you wish, we can collect you from the bus terminal in our hotel shuttle bus. Alternatively you can reach the Sunstar Hotel Saas-Fee on foot in 3 minutes.
By car: The easiest way to get here by car is on the Lötschberg car-train (Kandersteg – Goppenstein) or the Furka car-train (Realp – Oberwald).Timetables and ticketsLötschbergFurka
In summer, and if you have enough time, driving over one of the many alpine passes is an exciting experience.
Saas-Fee is a car-free village. There is a large public car park at the entrance to the village. Park here first in the unloading zone, "Terminal A". The terminal is straight ahead of you after the barrier. From there, call us from one of the free phones and tell us which space you have parked in, e.g.: A 12. Now you can unload your baggage and then park your car on one of the lower floors. We will collect you from the space you told us. If possible, please don't drive up to the open parking deck. It's harder to find you there and your car will be standing outside (especially in winter).
The cost of parking is not included in the cost of your accommodation and must be paid at the end of your stay at the machines near the exit. You get a discount with the SaastalCard.
The SaastalCard is Saas-Fee's digital guest card. Once you have checked in, the card will be sent by email to the email address you have provided. Then you can keep it handy in the Wallet on your phone, so you can access the SaastalCard offline, too. With the SaastalCard, you have free use of the public bus services in the Saas valley and many of the mountain railways in summer. It also gives you a discount on parking charges.More information
Early check-in and late check-out both depend on the availability of the room. Late check-out by 5 p.m. can be booked for a charge of CHF 75.00/room.Just ask at Reception.
I shall be arriving very late, or I have to leave very early
Our shuttle service is available between 7 a.m. and 10 p.m.If you have to arrive or depart early or late, please let the Reception know.
Your room will be ready for you by 3 p.m. on your day of arrival. You are welcome to arrive earlier, park your car in the car park and explore Saas-Fee.
Please vacate your room by 11 a.m. on your day of departure. Late check-out by 5 p.m. can be booked for a charge of CHF 75.00/room, subject to availability.
Our Reception is staffed every day until 10 p.m. If you are due to arrive after 10 p.m., please inform the hotel.
Yes, you can leave your baggage here free of charge and enjoy the day in Saas-Fee.
Please let us know by 5 p.m. on the day before, and we'll be glad to prepare our "mountain hut breakfast" for you.
Our two restaurants, La Ferme and Fee Chäller, are very popular. We recommend booking your table online.
Book a table online
Different kinds of bread, a number of muesli varieties, various egg dishes, fresh fruit, a selection of regional and national cheeses and a wide range of sausage and cold meats. The range of drinks includes various kinds of coffee, fresh fruit juices and selected teas.
Even our breakfast buffet is designed to ensure that your day gets off to a relaxing start. We offer numerous gluten- and lactose-free products.
Half-board restaurant Burgerstube
7.30 a.m. to 10.30 a.m.
6 p.m. to 9.30 p.m.
À la carte restaurant "La Ferme"
10.30 a.m. to 11 p.m.
À la carte restaurant Fee Chäller
Winter season: December to April | Summer season: closed
6 p.m. to 11 p.m.
Monday & Tuesday Closed
We are happy to cater for your individual needs and conjure up some suitable treats for your taste buds. Please tell us about any food intolerances when you book.
Our kitchen team can prepare a vegetarian version of some dishes and an option for vegans, both on request. Please let Reception know well in advance.
Yes, we can offer room service for a supplement.
We are happy to serve you breakfast in your room on request. Please let the Reception know in advance.Supplement CHF 10.00 / order
The Alpine Express is about 350 m away and the Spielbodenbahn about 730 m away.
The two main cable cars, the AlpinExpress and the Spielboden, are within 5-10 minutes' walk.
There is also a public bus service in Saas Fee. You will be given the timetable when you arrive. In the busiest periods, we offer a free shuttle service on our hotel buses at fixed times. The service may be delayed or cancelled - thank you for your understanding. We prioritise guests who are arriving or departing over the ski shuttle service. Unfortunately, we are not able to offer any additional journeys.
Yes. However, some floors can only be reached on foot. Please tell us before you book, if you are dependent on using the lift.
Our rooms do not have air conditioning. With night-time temperatures in summer reaching only a maximum of 18 °C, air conditioning is not required.
The Family rooms and Suites have a coffee machine, including a small selection of capsules.
Not all rooms are barrier-free and fully accessible. The bedrooms are not explicitly equipped for the disabled.
You have free access to Wi-Fi throughout the hotel.
Our hotel is in the centre of Saas-Fee.
No, we work with local providers. Ask at the Reception for more information.
Yes, the hotel has a lockable ski room with heated ski boot racks.